Two Year Conditional Warranty

This product is covered by a two-year warranty from the date of purchased in relation to manufacturing defects with the exception of the connectors. The connectors are subject to increased wear and tear and due to this are are covered by the warranty for one year from the date of purchase.

Proof of purchase is a copy of the order confirmation we sent to you by email or evidence of any other payment for the order made by bank transfer, credit card, PayPal, Western Union or MoneyGram. A proforma is not proof of purchase.

If the warranty applies, the product will be repaired or replaced with another one of equal value and functionality. The warranty is void if the failure is due to accident, negligence or misuse. In the case of products that require intervention under warranty, the customer must contact us first by e-mail to agree on the replacement or repair procedures.

If it is agreed that the goods will be returned then they should be packed properly and securely. Any additional damage from transit in the return shipment journey will not be covered by warranty, so make sure, it's very important, they are packed securely. the material in order to protect the products from any damage. You have our assurance we will check, repair or replace the product under warranty as soon as possible.